I was reading about a provision of the Affordable Care
Act (ACA) called the Comprehensive Primary
Care Initiative that, among other things, provides funding for Care
Coordinators and other incentives to do team-based approaches to delivering
healthcare. One of the main goals is to
free the physician from a fee-for-service model to enable them to do a better
job of chronic disease management.
Needless to say, I’m very pleased that the ACA is
trying to impact a very difficult and costly area of patient care. I’m also proud to say that Casa de Salud
has already been taking this approach for almost two years. We have an RN Care Coordinator in place who
can reach out to patients before, during and after appointments, which improves
show rates and compliance. Her work also
affects outcomes, because she can track how a patient is doing over the course
of our interventions (whether in our clinic, at a partner organization, through
our Home Visits Program, or a combination of the three). If a particular indicator (maybe an A1C level
for a diabetic patient) is going in the wrong direction, the Care Coordinator can
reach out to speak with the patient, try to understand what is going on, and
take the appropriate action. We also
offer diabetes education free of charge to all of our patients, another aspect
of care promoted by the ACA.
We have seen the impact generated by this form of
care. Patients who had highly elevated
A1C levels are now at or near normal. Many who were struggling to make
lifestyle changes are now implementing them and seeing reduced weight and blood pressure. Most importantly, our intervention is
supporting the patients’ own desire to control their illness and get
better. And all of this achieves
significant cost reduction, both for the patient and for the healthcare system itself,
which means savings for all of us as the expense of uncompensated care is
reduced.
That is what Casa has been able to achieve through the vision of our Board of Directors, the collaboration of many partners, and the generosity of our funders. I’m glad to see that the ACA is working to mainstream this type of approach.
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